FAQ
HAVE QUESTIONS? WE HAVE THE ANSWERS
How do I update my store logo?
To update your store logo on Neweb.ai, go to your dashboard, select ‘Design Settings,’ then upload your new image. Ensure it meets our recommended size for best display. Refresh your site to see the changes live instantly.
How do I reset my account password?
If you need to reset your Neweb.ai password, click ‘Forgot Password’ on the login page, enter your registered email, and follow the instructions sent to your inbox. Choose a strong new password to keep your store secure.
How do I upgrade my subscription with PayPal?
To upgrade your Neweb.ai subscription via PayPal, log into your account, navigate to ‘Billing,’ select the desired plan, and choose PayPal as your payment method. Confirm the payment to enjoy enhanced features right away.
How do I reset my account password?
Resetting your Neweb.ai password is quick: from the login screen, click ‘Forgot Password,’ enter your email, and follow the emailed steps. Update your password promptly to maintain account safety.
How do I update my store logo?
Changing your store logo in Neweb.ai is simple: access the ‘Design’ tab in your dashboard, upload your preferred image, and save. Preview your site to ensure the new logo displays perfectly on all devices.